FAQs

Frequently Asked Questions

 

General Product Questions

How big are the badges?

What does Leaf and Teardrop mean?

What is the difference between Suction Cup and Magnetic?

Are there any issues with the suction cup badge fading/melting?

What is the best way to attach the suction cup?

Are there any issues with the magnetic badge fading/melting?

Ordering & Shipping Questions

Is my order secure?

What forms of payments do you accept?

How long does it take to get to me?

What do you use to ship?

Will I be given a tracking number?

Do you ship internationally outside the U.S. and how much does it cost?

Bulk Ordering Questions

Do you give discounts for bulk orders?

I have a store. Can I sell your products for profit?

I want badges for my team. Can you work with us?

How big are the badges?
Around 4.5 inches by 7 inches.

What does Leaf and Teardrop mean?
These shapes are taken from the original driver badges in Japan. Please choose the shape you prefer.

What is the difference between Suction Cup and Magnetic?
Suction cup badge is made from plastic laminates, has the image on both sides, and hangs from inside your car window by suction cup.
Magnetic badge is made from flexible magnet, has the image on one side, and sticks to the outside of your car by magnetic force.

Are there any issues with the suction cup badge fading/melting?
Since we founded in 2009, we have never had any reports of any of our badges fading. There are certain extremely hot and humid climates that have caused our suction cup badges to have air bubbles. This is extremely rare and happened to only about 1 in 5000 customers. We will replace the badge or provide a refund for up to 1 year of date of purchase if this happens.

What is the best way to attach the suction cup?
Clean the area of the window you are going to be attaching the cup with glass cleaner or water. Then clean the suction cup. Breathe on the suction cup with your mouth, and press the cup firmly onto the windshield.

Are there any issues with the magnetic badge fading/melting?
We have taken steps to prevent fading by coating the magnet with a double layer of protection. First we use UV and water resistant instant-dry ink. Then we apply a UV protection overlaminate. This will protect the magnet for up to 5 years in average conditions. There have been no reports of the magnetic badge melting. I've personally had mine for about 5 years now and it still looks the same as on day 1.

Is my order secure?
Yes our checkout pages are processed on Shopify's secure payment platform with high-grade encryption via SSL. Shopify is one of the largest service providers of E-Commerce stores. You also have the option to pay via Paypal, the #1 provider of online payments. Paypal is a sister company of eBay and trusted to process all their transactions. None of your credit card/bank information goes through our website or is seen by us.

What forms of payments do you accept?
You can pay us directly with all major credit and debit cards. You can also pay us through Paypal if you are more comfortable with that.

How long does it take to get to me?
We ship your order out in 1-3 business days. Afterwards, it would take 1-7 business days for it to arrive depending on how close you are to San Jose, CA. International orders may take up to 2 weeks.

What service do you use to ship?
The good ol post office. Orders are shipped via USPS First Class.

Will I be given a tracking number?
If you are ordering 2 badges or more, yes you will be emailed a tracking number. If you are ordering just 1 badge, unfortunately tracking numbers for such a small package is not available through USPS. We do however retain receipts of what we mail for proof of shipment.

Do you ship internationally outside the U.S. and how much does it cost?
Yes we ship worldwide and offer free shipping to anywhere!

Do you give discounts for bulk orders?
Yes if you are ordering at least 10 badges, Please contact us for special discounted rates.

I have a store. Can I sell your products for profit?
Absolutely! We have partner stores from New Jersey to Los Angeles selling our badges. Please contact us for wholesale prices.

I want badges for my team. Can you work with us?
We would be honored to do badges for your team! Please contact us for details.